Sign InVIANET REWARD POINTS AND REWARD DAYS
What are Vianet’s Reward Points and Reward Days?
Vianet provides customers with two types of rewards: Reward Points and Reward Days.
Reward Points are loyalty points that customers can use to discount their Vianet bill. 1 Reward Point equals one Nepali Rupee discount.
Reward days is another loyalty scheme of Vianet in which customers can claim their reward days during the renewal of their Vianet Internet package to extend the days of the package renewed as per the number of days claimed for free.
How can Reward Points or Days be earned?
Vianet runs different schemes that allow customers to earn Reward Points or Reward Days. Depending on the campaign, you can earn Reward points or days by referring your friends or family, subscribing to certain packages, or completing certain tasks in Vianet Mobile App. Please do follow our social media pages to find out the latest promotions on where you can earn Reward Points or Reward Days.
How to claim Reward Points or Reward day benefits?
To claim a Reward Point or Reward Day benefit the customer must log into their Vianet App or Web Portal.
In the dashboard of the Vianet App or Portal, customers can see the total Reward Point or Days earned:
There are different methods of claiming either Reward Points or Reward Days.
To claim Reward Points:
Go to the “Billing section” by clicking on the billing tab at the bottom menu of the Vianet App:
Click on “Pay due” on any bills with payment pending:
Before making payment, click on the Use Reward Point button to discount your bill:
You can then proceed to make payment.
Please note that you can only discount a maximum of 50% of the bill amount with Reward Points.
To Claim Reward Days:
Note: Customers can only claim reward days within 15 days of renewal payment of their Internet package.
To claim reward days, first click on the “Reward Point and Reward Days Dashboard” in Vianet mobile app:
Then click on the “Claim Days” button:
Please note that you can only claim the following number of Reward days at once based on the package duration of your renewal:
| Internet Package Duration: | 1 Month | 3 Months | 6 Months | 12 Months |
| Max Number of Reward Days that can be claimed at one time: | 30 Days | 60 Days | 120 Days | Unlimited |
Do Reward Points or Reward days have an Expiration date?
Do Reward Points or Reward days have an Expiration date?
Yes. Your reward points or days will expire if not used for 560 days. Your reward will collapse if you have terminated your service or have been inactive for 90 days.
Vianet Reward Point or Reward Days Policy
- The reward points or reward days are not convertible to cash nor transferrable.
- Customer can only claim their rewards using Vianet Mobile App or Customer Portal.
- To redeem Reward Days, customers will have to apply Reward Point discount or claim Reward days using Vianet App or Web Portal. It will not be automatically provided.
- Reward Points can be used during the payment of Internet renewal and Reward days can be claimed within 15 days of making the renewal payment.
- To redeem Reward Points, customers will have to apply a reward point discount using Vianet App or Portal before making payment for their Vianet Internet bill.
- 1 Reward Point equals 1 Rs. Discount.
- Customer can discount their bill using Reward Point for a maximum of 50% of the Internet package price at one time.
- As for reward days, there is a limit enforced to the maximum number of service days that can be claimed during one renewal. The limits are as follows:
Internet Package Duration: 1 Month 3 Months 6 Months 12 Months Max Number of Reward Days that can be claimed at one time: 30 Days 60 Days 120 Days Unlimited - Reward Points or Reward Days will expire if not used within 560 days of earning the points.
- Reward will collapse if the customer has terminated our service or has been inactive for 90 days.
- Vianet Reserves the right to modify/stop/cancel the scheme as it sees fit and shall not be liable for any such modification/termination.