Technical – The candidate must demonstrate an understanding of IP networking.
Preference will be given to candidates who have CCNA certification or knowledge
and experience of system and network infrastructures such as LAN and WAN network
technologies.
• Critical Thinking – Candidates must demonstrate the ability to learn quickly, be able to
solve problems independently, make well thought-out recommendations.
• Security Standards – Must be a proponent of a monitored environment, promote
adherence to processes and standards encompassing data and infrastructure
security.
• Teamwork – Must promote a collaborative environment within and across support
teams.
• Communications Skills – Must be effective with oral and written communication and
be able to present complex technical concepts in an informative way to nontechnical staff. They must be prepared to produce business presentable
documentation for all change and project related work as required.
• Project Management – Must be organized, self-sufficient and have the ability to
manage multiple initiatives simultaneously. Must have the ability to co-ordinate with
other teams to ensure that project workflow is effectively communicated.
• Leadership and Team Management – Taking lead in managing the support team,
setting goals, building capabilities, coaching and providing feedback, driving change
and innovating ideas